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Goodtimekiller

Member
SH Member
Joined
Oct 15, 2018
Messages
73
Anybody order much from them? I ordered a ridge runner 3 weeks ago. It says ships within 2 weeks. I emailed them 3 days ago with no response yet.


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Ordered on 10/4 and recieved my platform on 10/25. Obviously they're behind a bit on orders. I Emailed them too and got a response the same day. Not sure whats up with you not getting a response back.

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Mine was 3 weeks to the day but worth it. I called them and they had some trouble with a material shipment a number of weeks ago and it put them behind by a little. They are a small shop so a little snag in getting materials takes a bit to recover from.
 
He is a smaller shop putting out a lot of platform. You will not be disappointed once you get it. Sometimes its been hard to get all of the material he needs so it can take longer but he strives to be quick. Its also deer season and like us he wants to be in a tree also. He has always been really quick to respond. He is active on Instagram so you could also try there.
 
I messaged them through the website when I was waiting on my order back in early October and got a response the next day

This was their response
Hey mylsuhat! This is ________ with Out On a Limb. Just checked your order status, we’re still 2 weeks out on all our shipments give or take a few days. We’ve been trying hard to cut that down but these things have been selling like hot cakes so it’s been tough to catch up. I expect to have your platform shipped out by Tuesday of next week and being that we will probably exceed our 2 week mark we will do our best to ship out your product in this quickest way possible while also remaining cost effective. Thanks for your patience!

That's also exactly what happened

I am sure it's a similar situation for you
 
In a few days it will be 4 weeks and 1 week since i messaged them, through the website. Just sucks cause i went with them over the predator since their wait was supposedly shorter. I know things happen but i could of at least got an email or a response.


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In a few days it will be 4 weeks and 1 week since i messaged them, through the website. Just sucks cause i went with them over the predator since their wait was supposedly shorter. I know things happen but i could of at least got an email or a response.


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Email them, that is what worked for me. They responded surprising fast on both occasions.
 
In a few days it will be 4 weeks and 1 week since i messaged them, through the website. Just sucks cause i went with them over the predator since their wait was supposedly shorter. I know things happen but i could of at least got an email or a response.


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Emails can get lost when you are recovering a lot of them. Sometimes they need a follow up.
 
I ordered on the 14th. I emailed them on the 31st and was told they were running about a week behind but he would know more on Friday once he received parts. Hoping for a shipping notice on Monday.
 
I ordered on the 14th. I emailed them on the 31st and was told they were running about a week behind but he would know more on Friday once he received parts. Hoping for a shipping notice on Monday.

Thanks for the info


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I ordered my Ridge Runner on 10/16/19 and got shipping confirmation on 11/6/19 with an expected arrival date of 11/8/19 :)
 
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