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Flat Branch Outdoors

Did anyone have trouble getting their money refunded? I sent an e-mail 5 days ago cancelling my order and have not heard anything back... No refund has been processed either.
 
Hmmm…. Maybe I should sell mine while the demand is still hot…lol
 
I got mine yesterday. I'm new to saddle hunting so I can't give you guys any real comparison but I was in it today for any hour & it was really nice so far.
 
I just received an email from them after I put in to cancel my order though PayPal. Pretty much they are behind and fedex lost shipments of material. Asked what they think timeline actually is right now see what they say.
 
So what’s the word on their back orders?? Has everyone basically canceled or are they still shipping out?


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I was informed that mine was supposed to ship this week. I emailed them Tuesday and got an immediate response sating some of the webbing they got in was not what they ordered and are waiting for the right stuff to come in.

It seems they have had a nightmare of a time getting materials in.

For reference, I ordered mid September, so its been about 2.5 months.

It doesn’t bode well that there hasn’t been any “official” updates from the owners on status..


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I received my suspenders after Xmas. I ordered on 9/24. They are nice but not 3 months nice. I may see how backed up they are come spring to try and order a saddle.
 
I ordered my saddle 9/16. I was told it would ship 11/22. That date came and went. I reached out and was told it will ship Jan 14. At this point my season is over. So no harm in waiting.
 
anyone know the width of the webbing used in the belt?
 
I got one sit in the solitude. My very last of the year. Most comfy saddle yet for me. I ended up buying one in the classifieds. I’d say the only downside is that it’s really big to walk with. This is not a problem for me as I typically carry my saddle in my bag anyway.


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