It’s UPS....I work there.I ordered just platform on 9/26. After seeing 10/20 shipping update and no email from Terhrd, I emailed them on 10/22 asking about the status. They responded with a tracking number, but as of now UPS still has not scanned the package. So either UPS is having a hard time (and it ain’t even Thanksgiving yet) or Tethrd is not being honest about shipping time. I’m no fan of “Big Shipping” and there really is no other option but at this point, all of this will be a major factor in whether or not I make any future purchases.
This actually happened to me with a 100% unrelated order from amazon! I actually cancelled it reordered. I would maybe try calling UPS and raising hell for answers bc it's not exactly as simple as cancelling and reordering when it's saddle stuff!Same thing for me. Ordered my predator on Sept. 30, 2019. Got a shipping notice from UPS saying my platform would be delivered Oct. 21. Then all of sudden it said the package wouldn't arrive on time. The tracking number says UPS will let me know when it arrives at the facility. So what's that all about? It has said that for over a week and doesn't give details on the shipping???