Thanks.Is it an Android I assume?
- Swipe down with two fingers from the top of the screen and tap the Settings icon.
- Swipe to and then tap Software update, or System updates. It will vary between models.
- Tap Download and install, or Check for system updates.
Thanks, I will take a trip to the phone store, they are in their 20,s, though I would prefer someone a little younger.If you are still having issues, the easiest thing to do is find a youngin. Could be a niece, nephew or borrow one from church or some other trusted place.
Youth can breeze through these issues in no time!