Have a question? We'll try to answer it.
Can I return a product?
Unfortunately, every once in a while an issue may occur with an order. We are all only human! If this is the case, we are happy to assist you in any way we can. If the problem occurred as a result of an error on our part (ripped shirt, wrong size, etc.), we are more than happy to replace your item. Please return it to us unworn, unused and unwashed in the original packaging within 15 days of delivery. Please mail to: SADDLE HUNTER 19749 DEARBORN ST CHATSWORTH CA 91311 UNITED STATES
Can I change or cancel my order?
We don’t have a huge surplus of inventory sitting around. Once you order a shirt, we make it. If you pressed the wrong button or made a mistake you need to let us know as soon as possible. If notified in time and we can stop the process, we will.
How do I track my order?
After you place an order, we’ll send tracking information to the email address you provided at checkout.
How long will it take to get my order?
Our orders are made and shipped in California and it generally takes us a 2-3 days to get your order printed, boxed and shipped. After we ship, we’re at the mercy of the US Postal Service. As a general rule you can expect your package within 5-7 business days. If you haven’t received your order after two weeks, please contact us and we’ll get to the bottom of the issue.