Anyone having issues with EZKut orders?

[kelly.jayp]

Ordered the hand drill on 2/13 and got order confirmation that day but nothing since. No replies to e-mails. Anyone else having an issue?


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[IkemanTX]

You might try calling them on Monday if you haven’t heard from them...
tel:847-550-8150


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[kelly.jayp]

man - still nothing from these guys - no replies to e-mails, voicemails - no one answers the phone. 3 weeks and not a peep

 

[sdonx]

I ordered a saw, pruners and the hand drill on 2-13.
I received everything and a huge sticker too. There was a note that the hand drill was back ordered. I don't remember exactly how long but it was at least four weeks or more,

 

[Hillclimber]

I ordered one a week ago. Hopefully it doesn't take 4 weeks.

 

[kelly.jayp]

Got an email tonight finally from Jerry. Part is on back order to make the drill and it’s 4-5 weeks til it will ship. He threw in a free cordless bit so that’s cool - he seems like a good dude. I get it. I’m sure the drills are not big ticket movers like his other stuff. Need to get the pruners next anyway.


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[IkemanTX]

Luckily, this isn’t the time of year you would be drilling trees anyways.

The holes would be grown in by season if you drilled them now.


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[Hillclimber]

Any word yet on the hand drill?

 

[kelly.jayp]

Nope - when they replied it was 4-5 weeks for the part they were waiting on. It’s only been 2 since he responded


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[swampsnyper]

Another case of saddlehunters cleaning the shelves! Lol
Order now before the prices go up!

 

[IkemanTX]

Haha, true


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[kelly.jayp]

My order from early Feb will be going out this week per Jerry. FYI looks like they should be back on track

 

[Hillclimber]

Really. Awesome. I ordered mine in March I think. One of the more looked forward items I've been waiting for.

 

[Nutterbuster]

I ordered in February and am supposed to be getting it this week. Hope it's worth the wait.

 

[kelly.jayp]

The drill and a free bit for the cordless drill for the delay are in the house!!


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[Hillclimber]

Was it worth the hype?

 

[kelly.jayp]

It will be sweet when they fix it. Came with housing milled too tightly and the bit won’t even open up. Calling them Monday


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[JakeB]

It will be sweet when they fix it. Came with housing milled too tightly and the bit won’t even open up. Calling them Monday


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Not sure how tight you're talking, but mine is a little snug and takes a bit of force to open up.

 

[kelly.jayp]

Not sure how tight you're talking, but mine is a little snug and takes a bit of force to open up.

The spacing for the barrel is so tight it won’t slip thru unless I attach something to pull it out with. I can’t grab the tip with just my finger as it’s designed and get enough force to get it open. I have to pry it out or take it apart. It’s like no one bothered to test the functionality to QC it. Kind of annoying after waiting 7 weeks. Still plan on using it but I’m either going to have to bend back the edges of the opening or have them send out a new one. Going to call first to see. At least I have a cordless bit to use


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[swampsnyper]

The spacing for the barrel is so tight it won’t slip thru unless I attach something to pull it out with. I can’t grab the tip with just my finger as it’s designed and get enough force to get it open. I have to pry it out or take it apart. It’s like no one bothered to test the functionality to QC it. Kind of annoying after waiting 7 weeks. Still plan on using it but I’m either going to have to bend back the edges of the opening or have them send out a new one. Going to call first to see. At least I have a cordless bit to use


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There is a bolt that the bit flips back on or pivots on. It squeezes the gap. Loosen it a little. Sometimes mine gets too loose and it won’t snap shut so I tighten it a hair, but sometimes I over tighten it and it is as you described. I think I’m describing that bolt correctly. Don’t have it in front of me.