• The SH Membership has gone live. Only SH Members have access to post in the classifieds. All members can view the classifieds. Starting in 2020 only SH Members will be admitted to the annual hunting contest. Current members will need to follow these steps to upgrade: 1. Click on your username 2. Click on Account upgrades 3. Choose SH Member and purchase.
  • We've been working hard the past few weeks to come up with some big changes to our vendor policies to meet the changing needs of our community. Please see the new vendor rules here: Vendor Access Area Rules

Flat Branch Outdoors

Praddle

New Member
SH Member
Joined
Dec 30, 2020
Messages
37
Location
MN
I have their roll pouch for one sticking and really like it!
 

Commfishmtk

New Member
Joined
Jun 18, 2020
Messages
30
I placed an order for a set of suspenders on September 24th no confirmation email nothing. Sent two emails not that I am in a rush but just to make sure they received my order and got no response back. I texted the number that is on the website and got a reply that his wife would email my confirmation. Got an email saying they would be emailing the confirmation in a different email and to check my junk folder and they are at about a 14-21 day build time. Needless to say I never got the second email.
 

Praddle

New Member
SH Member
Joined
Dec 30, 2020
Messages
37
Location
MN
Can't speak for their saddles but love the roll pouch I have from them!
 

MAHunter

Well-Known Member
SH Member
Joined
Nov 19, 2020
Messages
200
Ordered mine Sept 16th. I emailed them when i bought it and was told 14-21 business days. Thats basically 3 full weeks to a month wait. Some guys have been waiting much longer than that. I sent an email today (15th business day) to see if there is any update.

Im sure they are slammed with orders after the NY Saddle Hunters video. But i have to think they spoke to them before doing the video to ensure they could meet demand. Its possible the demand was far greater than they expected. But im not hearing about many guys having got them to begin with.
 

Sticknstring88

Active Member
Joined
Apr 10, 2016
Messages
140
I was told Monday I should have mine by the end of the week. I ordered the last week of July.


Sent from my iPhone using Tapatalk
 

Sanad

New Member
Joined
Sep 6, 2021
Messages
22
Location
South Florida
If there was honesty and communication I would have no problem waiting. I’ve ordered handmade gear before that takes 6 months to ship, but I knew that before placing the order. But being told 3 weeks even when they knew it will take much longer, and also completely ignoring emails after taking people’s money… It’s really just very bad business practice. I’m more and more leaning towards canceling my order.


Sent from my iPhone using Tapatalk
 

Commfishmtk

New Member
Joined
Jun 18, 2020
Messages
30
I went to go order the tethrd suspenders and toate out of stock. Oh well guess I will be waiting either way.
 

MAHunter

Well-Known Member
SH Member
Joined
Nov 19, 2020
Messages
200
They replied back to my email with in 5 hours. They are waiting on materials that hove been held up like many other things due to the pandemic.
 

Sticknstring88

Active Member
Joined
Apr 10, 2016
Messages
140
Mine did not come by the end of the week as they told me it would. I’m pretty patient but it’s running thin.


Sent from my iPhone using Tapatalk
 

Sticknstring88

Active Member
Joined
Apr 10, 2016
Messages
140
That and a back band. I wish them the best but this is disappointing.


Sent from my iPhone using Tapatalk
 

MAHunter

Well-Known Member
SH Member
Joined
Nov 19, 2020
Messages
200
They are literally a mom and pop shop, hand making each saddle. They have been hit by the same supply issues every manufacturer has (Read: Tesla, Microsoft, Apple, Nvidia). Add on top of that, glowing reviews and big YouTube channel support, resulting in a massive influx in orders.

I have an order in with them and have not had any issues with them replying to my emails. The longest reply took 5hrs. I cant say I get faster replies from companies I pay for support from.
 

Dwhit

New Member
SH Member
Joined
Sep 25, 2021
Messages
14
I ordered a roll pouch from them back at the beginning of August and have yet to receive it. I've sent an email last week asking for a status update but got no reply. I believe they got too big too fast and cant keep up with the demand. I went ahead and ordered another roll pouch from beaston who's a member of the site and got it in a few days, if anyone needs a roll pouch for one sticking I would highly recommend ordering one from him, very well made!
 
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