- Joined
- Oct 15, 2019
- Messages
- 1,294
So I sold a Stan release, not on here, and shipped it via USPS. I mailed four packages the same day and all have arrived at their destination except the release. USPS is showing “label created, waiting for drop off.”
The postmaster said he remembers the four packages but admits he didn’t scan them because “I had too many and I was ready to go home.” Needless to say the customer is wanting to know about his package and I have no answers. Hopefully it shows up and he’s honest about it since I have no way to verify that it was delivered.
Anyone else had this issue? How did you handle it with the customer and postal service?
The postmaster said he remembers the four packages but admits he didn’t scan them because “I had too many and I was ready to go home.” Needless to say the customer is wanting to know about his package and I have no answers. Hopefully it shows up and he’s honest about it since I have no way to verify that it was delivered.
Anyone else had this issue? How did you handle it with the customer and postal service?