DanielB89
Well-Known Member
I wanted to let everyone know about my most recent interaction with them. I was looking for a used ambush here and someone mentioned a coupon I could use to get free shipping and all orders were shipping next day. I get on their site and I don't see any delays on the ambush and use the coupon to get free shipping(Sunday 11/15). I understood that it was sunday and my order would likely be going out either tuesday or wednesday(per their website) and both of those options were perfectly fine to me. Well, I never received any shipping notice from them through 11/23, so I reached out and expressed the slightest bit of dissatisfaction with them not shipping it as the site said it would and how I had wanted it for this week due to me being off work all week to hunt and I wanted to use it instead of my xl. They replied apologetically and said that they would get me one out that(yesterday 11/23) day and even overnight it if it would help. As much as I wanted to take advantage of that, I can get by without it for a few more days and told them not to worry about that.
There were a few questions that lead me to wondering how could an email from me get me a shipment that day?? etc, I am not going to fish for those details, but overall I am very pleased with their attitude towards customer service. I was in on their first batch of ambushes and even with all the stuff that happened there they have never been anything but good to me.
There were a few questions that lead me to wondering how could an email from me get me a shipment that day?? etc, I am not going to fish for those details, but overall I am very pleased with their attitude towards customer service. I was in on their first batch of ambushes and even with all the stuff that happened there they have never been anything but good to me.