Same thing happened to my SYS Hauler, after 2 season. I just canned it and got a Latitude. It is made with much more robust material, and it stays open better so you don't need two hands to stow a rope in it. It was a big upgrade for me.
The OG latitude ones are great and USA made and held up great thus far. The new ones were outsourced to $%&*@. How they hold up remains to be seen, but I haven't seen complains yet.