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IT help in Minneapolis area

Patriot38

Patriot38

Well-Known Member
Joined
Sep 24, 2018
Messages
528
Location
Victoria MN
Hey guys,

I figured I'd reach out here for some IT help. We need to make a remote connection to our warehouses so I can tap into our main server from our secondary location (1 mile away).

Does anyone know anyone in MN that could help?

Thanks in advance
 
Have you tried installing a piece of software like Teamviewer on your server?

Something like that would make it very easy to connect without having to build out VPNs or other more complicated solutions.
 
Do you need help with network connectivity (wiring) itself? Or already have wiring and need remote view/control software? etc.
 
JBDaddy said:
Do you need help with network connectivity (wiring) itself? Or already have wiring and need remote view/control software? etc.
Click to expand...
We are already set up for wiring but could probably use a quick inspection to make sure it's been set up correctly. If theres a good team viewing software out there I'm very open to it. Its something I dont deal with often but we need it up and running.

My main objective is to be able to control our software program that manages our inventory. We run off 1 server and so far the team viewer thing doesn't work because it requires 2 people (one at each location) to initiate the connection UNLESS its constantly logged in on.

This level of IT is more than I'm used to and to speak with someone that knows what they are doing would be very helpful. It shouldn't be too hard of a task but it's just not in my wheelhouse.
 
Assuming you're on Windows, you may be able to use Remote Desktop Connection (aka "RDP") whether or not someone's logged in. But a separate concern there would be whether your inventory software can handle multiple simultaneous logins (if it's something like Microsoft Access, odds are not good).

RDP is what I use to reach our "headless" servers all the time (headless = it doesn't have its own monitor/keyboard/mouse, but I can connect remotely and use it with mine). Unfortunately for you, I don't set those up so I don't know if the network guys here do anything special to enable this. It *might* just be as simple as making sure the "Remote Desktop Services" service is set to start automatically at startup.

In RDP you basically open a new login on the remote computer whenever you connect - so you could be logged in as yourself, while I'm using it separately, etc. This is why whether the inventory software handles simultaneous users is important. Wouldn't want my work to over-write yours.

That might be a nudge in the right direction. I'm not in your area and don't know anyone who is, but using the word "RDP" with a local network guy should get them understanding what you're after.
 
JBDaddy said:
Assuming you're on Windows, you may be able to use Remote Desktop Connection (aka "RDP") whether or not someone's logged in. But a separate concern there would be whether your inventory software can handle multiple simultaneous logins (if it's something like Microsoft Access, odds are not good).

RDP is what I use to reach our "headless" servers all the time (headless = it doesn't have its own monitor/keyboard/mouse, but I can connect remotely and use it with mine). Unfortunately for you, I don't set those up so I don't know if the network guys here do anything special to enable this. It *might* just be as simple as making sure the "Remote Desktop Services" service is set to start automatically at startup.

In RDP you basically open a new login on the remote computer whenever you connect - so you could be logged in as yourself, while I'm using it separately, etc. This is why whether the inventory software handles simultaneous users is important. Wouldn't want my work to over-write yours.

That might be a nudge in the right direction. I'm not in your area and don't know anyone who is, but using the word "RDP" with a local network guy should get them understanding what you're after.
Click to expand...

Thanks for the response. The server is "headless" so this application sounds perfect for what I need. Our software allows 4 users at the same time. I would only need it for small intervals and then log out right after I'm done.

Sounds like RDP is the way to go but now I just need someone to set it up for me. We had it going at one point but our IT guy moved out of state and left us hangin.
 
It's easy to test.. On one of the warehouse computers, click Start, type Remote Desktop Connection and launch that program. If it's been used previously the addresses of the other computers it has opened will be in the drop-down list. If not, you'll have to type the name of the inventory computer (or it's IP address). Then try Connecting to it. If the service is already running, you'll be prompted to log in there. If not, you'll have to go that Inventory computer and try to get Remote Desktop Services configured to auto-launch (Start, Run, Services.msc, look for Remote Desktop Services in the list, double-click it, set the Startup type to Automatic, Click Start, then Click Ok)

Then you should be able to try it from a remote computer again.
 
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