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Mantis Saddle shipping status

Wow I know there customer service is horrible they really need to get it together over there at tethered disappointing!!!!!!

Lots going on behind the scenes. The backorder situation will be a thing of the past soon I believe. Young company, HUGE demand so there will be growing pains. If you need anything reach out to me and I will do my best to help!
 
Just ordered my saddle ready ready excited to make the switch hopefully I’ll have my full set up by the time it gets here.
Congrats the wait is long and worth it. If you got the platform the learning curve will be pretty short. With a hunter already proficient with his climbing system I believe I could have him setup and ready to hunt in an afternoon. A ring of steps takes longer but it’s what I like better.
 
I received mine day before yesterday I ordered 3/4/19 in side was every thing I ordered a letter saying they was sorry for the delay and it said here is a surprise for you for the inconvenience. It was a sticker.
 
Did they email you back?

**** This post is not meant to be negative! More an explanation and sincere hope that you guys are wildly successful. Starting your own business is not easy and you guys have take a huge leap!******

Bucktalk:
They have always emailed me back. I have no issue there.

Explanation of my post:
Honestly, if the lead time was listed as 16 weeks vs 6 weeks as it was at the time, I still would have ordered the saddle.

I totally get issues and growing pains, that is part of business. Shooting an email even if it is a template re-setting expectations would have been a great move.

If you are going to reference a "News" tab, update it with info close to the dates that are listed in the prior update. You are currently 2 weeks out from you last update that references a lot of positive things for the following week (last week or maybe even 2 weeks ago).

In the age of instant feedback and self service, getting information out in a timely fashion is necessary and important for customers and prospective customers.

Just my $.02!
I am patiently waiting and looking forward to receiving a box of fantastic products in the future (saddle, platform both types of sys haulers and whatever else I threw on that order).

Seriously, best of luck to you guys and much success!!
RW
 
I’m giving these guys a break, they are a start up and clearly we’re not anticipating the response they are seeing. Besides it’s the off season, I’m new to it all but I should have plenty of time to get it all sorted out well before the season. Based on my 4/3 order date I’m expecting to see something in the next 3-4 weeks
 
Ugh, I got lazy this spring and figured I'd be fine ordering a Mantis right about now. Seeing the lag times currently, I don't want to risk not having it by September.

So, either I need to trust that I could get a Kestrel or Flex in time, or just use my sitdrag for another season and see what comes out by next spring...

What are people's thoughts on which way I should go?

I could also just spend 24 hours a day refreshing the classifieds to try to be the first to click on a size 1 or M/L if one goes up there.
 
Ugh, I got lazy this spring and figured I'd be fine ordering a Mantis right about now. Seeing the lag times currently, I don't want to risk not having it by September.

So, either I need to trust that I could get a Kestrel or Flex in time, or just use my sitdrag for another season and see what comes out by next spring...

What are people's thoughts on which way I should go?

I could also just spend 24 hours a day refreshing the classifieds to try to be the first to click on a size 1 or M/L if one goes up there.


Order one!

Worst case scenario, you continue using your sit drag which you listed as an option.
Best case, you get a badass saddle to hunt out of just in time for the season.....

I don't see how you go wrong....
 
Yeah order now. Looks like the r picking up their production and improving delivery times. I think u would get in time
 
Well, looks like shipments are going out currently.....
Just received my shipped notification!

It will be right at 3 months to the day.

I can't wait to get up in a tree and try this thing out.
 
Lots going on behind the scenes. The backorder situation will be a thing of the past soon I believe. Young company, HUGE demand so there will be growing pains. If you need anything reach out to me and I will do my best to help!
I’m here in wva do you think mine will be here in plenty of time for me to get used to it by opening weekend???
 
Nice congratulations I believe your going to harvest something very special this year...that's what I'm believing
May The Magic Of The Whitetail Forever Enrich Your Life
Thanks any time in the woods is special. My hope is for another bear but any animal is a blessing
 
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