I see and understand your point, but I believe I also understand why there is more frustration involved than just "aggravation about spending good money on something that broke.".
It appears that some of the main concerns are about information revolving around the products and that information changing. Some of the communication of that information has impacted product use, and in turn impacted trust in the company and the products-- which is a lot of what is driving the conversation in this thread.
A couple mainstream examples:
-"Toe hook the Predator to lock it in" ... "No don't toe hook it, that's what's causing failures"
-The change from the predator from a "Positioning Aid" to a "treestand platform" which is designed to "support a hunter"
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Ok, so lets focus on the current product discussion on the ONE stick and the glue Vs. Roll pin. It was originally stated the glue was the 100% load bearing connection between the step and the post--it appears it has since be redacted to the exact opposite.
I hope you can empathize with those expressing their frustration and concern due to the distrust in the information they are getting from a company they have bought products from that support their life and/or could easily injure them in a failure(doesn't have to be catastrophic)
I'm going to reframe some of this a little. The predator is patented as a platform "designed to support a hunter". Obviously it is no longer referred to as a "Positioning Aid" and it is expected to support the hunter 100%. This puts it in a totally different category. Lets look at another industry that deals with parallel products. The climbing and mountaineering industry and other equipment designed to support the user. Do climbing ropes fail in the field, even non-catastrophic due to the manufacturing? No. Cams, stoppers, belay devices, even carabiners(though there have been biner issues there have been immediate recalls) same thing, No. A cam device or any other piece of protection with even a little bit of slop or slightest defect wouldn't ever hit the market because the one in a million(or more) chance it would fail in the field.
My point is this is a young, fast growing "race" of an industry at this point in time and it seems that some due diligence is being skipped in certain areas. I think this leads to how I interpret the point
@kyler1945 is trying to make. What exactly are the climbing stick standards and are they actually representative of how failures may happen in actual use, or just a stamp of approval so products can be pushed to market and manufacturers can say "We did our best". What are the hard numbers on materials being used, and what kind of longevity do they have?
What will it take for people to trust Tethrd and their products again? I don't know....But I do know it will likely require a change in their marketing strategy, R&D and new product release timelines.