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Wild Edge Customer Service

U

UMICH1

Member
Joined
Dec 13, 2016
Messages
92
Wild Edge Customer Service is above and beyond. I posted a couple weeks back about a rope that broke and upon inspection looked like someone cut it. Anyways, Andrew from Wild Edge said he would send me a couple ropes. I told him not to worry because it wasn’t the company’s fault, and how could I just pay for one rope to replace it. I’m not that type of guy to take advantage of people. I don’t expect to be handed stuff. He refused to let me pay and sent them. Well opened package today and there were 10 6ft ropes. I
have the original ropes in 8ft and they are overkill for the trees I hunt. I couldn’t believe it. Shout out to Wild Edge for quality products and stellar customer service!!!
 
Hmmm I put an order in for there steps and when I went to hit the ok on the final step of the order my screen flikered and Im not sure if my order went through.

So I emailed them twice trying to verify my order over a few days. I still have not receved a responce?
I hope im not missing there email back to me?
 
The Draft said:
Hmmm I put an order in for there steps and when I went to hit the ok on the final step of the order my screen flikered and Im not sure if my order went through.

So I emailed them twice trying to verify my order over a few days. I still have not receved a responce?
I hope im not missing there email back to me?
Click to expand...

They are a small company and it does occasionally take them a little while to get back to you but they will.
 
The Draft said:
Hmmm I put an order in for there steps and when I went to hit the ok on the final step of the order my screen flikered and Im not sure if my order went through.

So I emailed them twice trying to verify my order over a few days. I still have not receved a responce?
I hope im not missing there email back to me?
Click to expand...
I ordered and payed for a set of steps back on Oct.12th and haven't heard a thing since. I emailed and messaged them with no response. I know they're a small company but a little communication goes a long way. Im concerned to say the least.
 
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