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Bullman Apex 2.0 and Platform voluntary recall

krub6b

krub6b

Well-Known Member
SH Member
Joined
Sep 5, 2019
Messages
1,130
Location
Missouri
Just received a package from Bullman with 5 replacement platform steps and the attached note regarding a voluntary recall they are doing on steps with a date code of 2-23 on them. I'm hoping to get home tonight and discover my old steps don't match the affected date code. Pretty pleased that they are replacing any possibly affected steps no questions asked though. On the off chance that someone here has some second hand market steps that match the date code in question, here's your chance to reach out to Bullman or the person you purchased them from.PXL_20230515_142639436.jpg
 

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  • bullman recall letter.pdf
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Thanks. I have a ROS I bought here, I’ll reach out to Bullman.
( I do not see a date stamp.)
 
InkedPXL_20230515_155308446.MP.jpg
The red arrow is pointing to the date stamp on this one. It's a circle with an arrow in the center pointing to a number 1-12 on the outside ring of the circle and a 23 by the side of the arrow.
 
krub6b said:
View attachment 84894
The red arrow is pointing to the date stamp on this one. It's a circle with an arrow in the center pointing to a number 1-12 on the outside ring of the circle and a 23 by the side of the arrow.
Click to expand...
Ok. I used my iPhone magnifier and it says 22’ in that tiny dial.
Thanks again.
 
Probably 4-5 years ago when or around when they first came out I purchased a ring of steps of these and, I slipped on them a gazillion times especially when it was chilly and damp.
i loved them but just kept slipping.
i wanted for them to be the ones I loved but, just wasnt meant to be.
did they change the design? Or put somthing on the top? Like anti slip?
i then found treehopper steps and never looked back.
 
Robert loper said:
Probably 4-5 years ago when or around when they first came out I purchased a ring of steps of these and, I slipped on them a gazillion times especially when it was chilly and damp.
i loved them but just kept slipping.
i wanted for them to be the ones I loved but, just wasnt meant to be.
did they change the design? Or put somthing on the top? Like anti slip?
i then found treehopper steps and never looked back.
Click to expand...
Yes they changed the design and added a second type of step that is larger and angled on all sides to match the angle of your lean. I haven’t slipped on them at all.
 
Hey guys I just spoke to Shawn about the recall. Basically there was a temperature issue with the batch made on the date of the recall (approximately 6,000 steps). The condition is known as cold plastic. The special plastic blend needs to maintain a specific temperature during the curing process or it weakens the plastic. That temperature wasn’t maintained on that batch. A couple of them broke during testing. Instead of waiting to see how many fail or lowering the weight rating for the steps in question, he decided to go ahead and scrap the whole batch and send out replacements as a precaution. As pointed out above the date is stamped on the side of the steps. I like that bullman is being pro-active and issuing the recall rather than waiting until season and hoping that no one gets hurt like some other manufacturers have done in the past. He said anyone whose steps were ordered and filled from that batch should have gotten an email about the recall and a replacement shipment notice.
 
Fl Canopy Stalker said:
Hey guys I just spoke to Shawn about the recall. Basically there was a temperature issue with the batch made on the date of the recall (approximately 6,000 steps). The condition is known as cold plastic. The special plastic blend needs to maintain a specific temperature during the curing process or it weakens the plastic. That temperature wasn’t maintained on that batch. A couple of them broke during testing. Instead of waiting to see how many fail or lowering the weight rating for the steps in question, he decided to go ahead and scrap the whole batch and send out replacements as a precaution. As pointed out above the date is stamped on the side of the steps. I like that bullman is being pro-active and issuing the recall rather than waiting until season and hoping that no one gets hurt like some other manufacturers have done in the past. He said anyone whose steps were ordered and filled from that batch should have gotten an email about the recall and a replacement shipment notice.
Click to expand...
Hard to ask for much more than that.
 
Fl Canopy Stalker said:
Hey guys I just spoke to Shawn about the recall. Basically there was a temperature issue with the batch made on the date of the recall (approximately 6,000 steps). The condition is known as cold plastic. The special plastic blend needs to maintain a specific temperature during the curing process or it weakens the plastic. That temperature wasn’t maintained on that batch. A couple of them broke during testing. Instead of waiting to see how many fail or lowering the weight rating for the steps in question, he decided to go ahead and scrap the whole batch and send out replacements as a precaution. As pointed out above the date is stamped on the side of the steps. I like that bullman is being pro-active and issuing the recall rather than waiting until season and hoping that no one gets hurt like some other manufacturers have done in the past. He said anyone whose steps were ordered and filled from that batch should have gotten an email about the recall and a replacement shipment notice.
Click to expand...
My initial email about the recall was in my spam folder, hopefully anyone who bought some and resold them will pass on the recall info or the replacement steps to whoever they sold them to
 
Robert loper said:
oh good I figured they would eventually change that Those steps were really sweet but, slippery when wet lol
Click to expand...
I am going to use the Apex for climbing. In my limited testing using a timber hitch, they are as solid as my Treehopper steps. Plus they have a bigger usable step area, are lighter and pack better.
I also got a shipping notice of the replacement steps. Shawn said to dispose of the old steps.
Great guy to be proactive and stand behind his product.
 
GeoFish said:
I am going to use the Apex for climbing. In my limited testing using a timber hitch, they are as solid as my Treehopper steps. Plus they have a bigger usable step area, are lighter and pack better.
I also got a shipping notice of the replacement steps. Shawn said to dispose of the old steps.
Great guy to be proactive and stand behind his product.
Click to expand...
Oh yea. Sean is a great guy. I hear he is a great guitar player too
 
krub6b said:
Just received a package from Bullman with 5 replacement platform steps and the attached note regarding a voluntary recall they are doing on steps with a date code of 2-23 on them. I'm hoping to get home tonight and discover my old steps don't match the affected date code. Pretty pleased that they are replacing any possibly affected steps no questions asked though. On the off chance that someone here has some second hand market steps that match the date code in question, here's your chance to reach out to Bullman or the person you purchased them from.View attachment 84893
Click to expand...
 
Mobile one said:
Hey guys, Shawn here from Bullman Outdoors. I put together this video to be shared about what's been going on. I appreciate everyone's support and understanding. Your safety is our #1 priority.
Click to expand...
Thanks for the video Shawn. And thank you for choosing safety and caution over profit. I enjoy working with and using the products from guys that go the extra mile!!! The platform and apex 2 steps are incredible
 
Fl Canopy Stalker said:
Thanks for the video Shawn. And thank you for choosing safety and caution over profit. I enjoy working with and using the products from guys that go the extra mile!!! The platform and apex 2 steps are incredible
Click to expand...
Thank you. I really appreciate it.
 
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