BlackDiamond
New Member
- Joined
- Oct 3, 2020
- Messages
- 9
I completely agree. I thought about contacting customer support, but then I figured they would just send me the same item back. Quality is definitely not where it needs to be.Bugger to fork out $80 for a set of those suction cups though! Hawk needs to step up.
I'm finding that is a common issue especially with Hawk Helium. Their customer service and poor quality parts is what I always seem to read in the reviews.Good luck with CS sending you anything. GSM is about the worst company you will ever deal with. They know the parts are bad and just don’t care enough to do anything. It took me about 4 months to get replacements and that was with constant calling.
You only need a set of 2. Middle stick will have both male and female on opposite side. I used those and mounted them in the middle of the sticks. The old crappy suction cups turned into spacers.Bugger to fork out $80 for a set of those suction cups though! Hawk needs to step up.
How have you like them so far? Are they secure once attached? Easy to separate? I've been trying to decide if I was going to purchase some or not.You only need a set of 2. Middle stick will have both male and female on opposite side. I used those and mounted them in the middle of the sticks. The old crappy suction cups turned into spacers.