Predator Cracked

[MIbowhunter49]

are you still using yours? i'd send it back or unload it in the classifieds if i didn't have confidence in it based on the rate of failure or explanation. plenty of comparable options out there.

Yes, and I'm generally comfortable doing so, despite the offset hole.

My concern is that Tethrd's response isn't based of root cause, corrective action, or establishing a clean point. Its "well 30 of total X sold have failed, thats low enough for us".

Maybe they DO understand the defect, and could inform customers what dimension tips a platform from OK to NOK. I'd just hope they'd share that information.

 

[JakeFromVirginia]

Yes, and I'm generally comfortable doing so, despite the offset hole.

My concern is that Tethrd's response isn't based of root cause, corrective action, or establishing a clean point. Its "well 30 of total X sold have failed, thats low enough for us".

Maybe they DO understand the defect, and could inform customers what dimension tips a platform from OK to NOK. I'd just hope they'd share that information.

Manufacturing goal is to get as little error as possible but they still happen. Legos may be the only product in the world with a perfect LEAN score as far as consistency in their manufacturing output/quality.

any person said it well that it is how Tethrd responds that matter. If they refund or give you new replace with free shipping, that should be sufficient. if you want superior quality then you’ll have to pay more. The platform is expensive but no so much for wha you get.

 

[boyne bowhunter]

Yes, and I'm generally comfortable doing so, despite the offset hole.

My concern is that Tethrd's response isn't based of root cause, corrective action, or establishing a clean point. Its "well 30 of total X sold have failed, thats low enough for us".

Maybe they DO understand the defect, and could inform customers what dimension tips a platform from OK to NOK. I'd just hope they'd share that information.

As @Jefferson10940 pointed out above, Tethrd and their their representatives are not allowed to address these types questions in the general forum per site vendor rules. If you are looking for a direct response it will need to be posted in the vendor section. I suggest you pose your request there if you're expecting a direct answer on this forum. However, be aware that posting the question does not mean you'll necessarily get the response you're looking for.

 

[Topdog]

For what it’s worth, I had one of the new cracked ones, after 3 or 4 days, it was a holiday week, they got back to me and replaced it with a brand new one without hesitation, while waiting for the new one I took the bad one out and set it on a tree near ground level and worked it over pretty good, I weigh 240, trying to see if the cracked one would fail, it didn’t, I know that’s not an excuse.... it still should not crack, but maybe it will put some minds at ease, I have no dog in this fight, I am satisfied how they resolved my situation.

 

[1simplemann]

Yes, and I'm generally comfortable doing so, despite the offset hole.

My concern is that Tethrd's response isn't based of root cause, corrective action, or establishing a clean point. Its "well 30 of total X sold have failed, thats low enough for us".

Maybe they DO understand the defect, and could inform customers what dimension tips a platform from OK to NOK. I'd just hope they'd share that information.

I'm not picking a fight here, just playing devil's advocate. How do you know what Tethrd's response is/was? Did you have a cracked Predator? Did they not replace it? Do you know anyone of the "30" that had a cracked platfom? Did they not replace their's? I would be willing to bet Tethrd would replace any platform that cracked. If it happens while your in a tree, your not going anywhere nor are you in any danger because your "Tethrd" to the tree. Yes I think it's design flaw. Do I think it warrant's a total recall? No. Mine is off centered. Lot's of sit's. No problems yet. Although I definitely try not to bounce on it.

 

[Navigator]

JakefromVirgiinia,

Yes the platform should be safe to operate. However, you should be relying on your tether with no slack to hold ALL of your weight.

Tethrd/Greg actually promote putting all your weight on the Predator. They have several videos which show them using it in that fashion. For example, Greg has one video where he details how to shoot various positions around the tree. For one position he spins around on the Predator, back to the tree in order to shoot his weak side. All of his weight is on the platform. I would think a judge/jury would come to a different conclusion on whether or not Tethrd says you can put your full weight on it. The evidence is already out there promoting that use.

 

[Swingin' Free]

I'm not picking a fight here, just playing devil's advocate. How do you know what Tethrd's response is/was? Did you have a cracked Predator? Did they not replace it? Do you know anyone of the "30" that had a cracked platfom? Did they not replace their's? I would be willing to bet Tethrd would replace any platform that cracked. If it happens while your in a tree, your not going anywhere nor are you in any danger because your "Tethrd" to the tree. Yes I think it's design flaw. Do I think it warrant's a total recall? No. Mine is off centered. Lot's of sit's. No problems yet. Although I definitely try not to bounce on it.

Did this get copy pasted from the GEN 1 thread?

If my product fails because of a known and pretty obvious manufacturing defect. The "replace once it fails" seems like a pretty crappy response to me. Just sayin'

 

[1simplemann]

Did this get copy pasted from the GEN 1 thread?

If my product fails because of a known and pretty obvious manufacturing defect. The "replace once it fails" seems like a pretty crappy response to me. Just sayin'

"just sayin' " I hate it when my wife say's that! LOL Anyway, I'll have to read that Gen 1 thread. No idea what was said there. However, my response is not "replace once it fails". It could be a bad batch or user error. The problem does not seem to be wide spread. We'll have to wait and see. Mine is offcentered. It works perfectly.. Many sits in it. I do not feel in danger using it if used correctly. I try to always have my lineman's belt or my tether on before I put my full weight on it. I'm not going to publicly trash a company if their product is working for me. If I have problem, then I will call them. It sounds like the people that have had a problem are being taken care of with a replacement. That is satisfactory from Tethrd. IMO.

 

[Maverick1]

@BuffaloBill Careful buddy, good way to get rugburn on your knees.

I wouldn’t worry about his knees.....after all, "It rubs the lotion on its skin or else it gets the hose again"......

 

[MIbowhunter49]

I'm not picking a fight here, just playing devil's advocate. How do you know what Tethrd's response is/was? Did you have a cracked Predator? Did they not replace it? Do you know anyone of the "30" that had a cracked platfom? Did they not replace their's? I would be willing to bet Tethrd would replace any platform that cracked. If it happens while your in a tree, your not going anywhere nor are you in any danger because your "Tethrd" to the tree. Yes I think it's design flaw. Do I think it warrant's a total recall? No. Mine is off centered. Lot's of sit's. No problems yet. Although I definitely try not to bounce on it.

You're not reading my response. Im not asking for customer service. Im asking for the proper engineering and manufacturing response.

Root cause, contain, establish clean point

 

[1simplemann]

You're not reading my response. Im not asking for customer service. Im asking for the proper engineering and manufacturing response.

Root cause, contain, establish clean point

Understood. However, how do you know their not working on it already? It takes time to implement changes in design, etc. It doesn't happen overnight. All they can do for now is make it right for those that have a problem. Which according to post #185 above they are doing. I'm sure they are aware of the problem and are trying to improve their design. Most good products go thru an evolution over time. Bad one's go away. Tethrd makes a good product. Hopefully they will learn and improve.

 

[boyne bowhunter]

I think the points from both sides have been made here. There's nothing further that can be accomplished by hashing this out on the Saddlehunter.com forum. Specific questions about the integrity of the product should be taken up with the company directly. Accordingly this thread is being locked.