I got an automated "leave us a good review and you'll be entered for 100 dollar raffle" email today. I doubt they would publish what I have to say lol so saying it here instead. I like the sticks as a product, remain cautiously optimistic that the failures were flukes, and aren't repeated but keeping my ears open and likely will use them this year if I don't want to one stick, but continued to be disappointed in the company's customer service/practices and feel like a sucker for giving them a loan. I suppose it is what it is and this is what happens then the "little guys" go big. My next saddle will be from one of the micro shops represented on here, I've been eyeing the woods lineup for a bit, so perhaps it's time to relegate the OG method to the backup bin.