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I'm so ticked off!!

String is about 5 years old, bow is kept in climate controlled house, not in a shed, D loop with a release, The rest of your questions are answered in my original post as that is exactly what I told them to do to it. They called and said it was ready, I got home, pulled on it a couple times then started shooting. They did put wax on the string so it seems they would have noticed any issues. But the bill only said tuned bow. But I was explicit when I told them to go over it with a fine tooth comb.
Did you use your release when you drew you bow ? If you pulled it back with fingers sometimes you twist the string and it can come off the track on the cam and cut the string .
Just a thought.
 
I'm not trying to ruffle any feathers but I'll just say a little tid bit and I'll leave it at that. Since a car analogy was brought up earlier, would you be mad at your mechanic if your timing chain/belt broke even if you knew it was supposed to be replaced at 100,000 miles? Seems like a string is a bit of an expendable item. I'd be more angry at the string manufacturer than the bow shop but maybe I'm out of the loop and there is a way to determine if a string is bad besides obvious frays, nicks, broken strands, etc.? I do hope your bow is ok, that would be an unfortunate start to the season. I am curious what string you had on though because I had a shop put a new string on my Mathews a couple years ago replacing a string that was on the bow since new in '05 and it has shown more signs of wear than the old one did.
 
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I'm not trying to ruffle any feathers but I'll just say a little tid bit and I'll leave it at that. Since a car analogy was brought up earlier, would you be mad at your mechanic if your timing chain/belt broke even if you knew it was supposed to be replaced at 100,000 miles? Seems like a string is a bit of an expendable item. I'd be more angry at the string manufacturer than the bow shop but maybe I'm out of the loop and there is a way to determine if a string is bad besides obvious frays, nicks, broken strands, etc.? I do hope your bow is ok, that would be an unfortunate start to the season. I am curious what string you had on though because I had a shop put a new string on my Mathews a couple years ago replacing a string that was on the bow since new in '05 and it has shown more signs of wear than the old one did.
What material was the new string you had installed? Was there a chance that you didn’t clean off the old wax before applying new wax on the older string? That can effectively hide signs of wear and mask aging of the string. There was a good chance that the old string you had was very close to going out on you, just hard to notice fraying and other signs if it’s got years of wax in the string. Is your new string made from the Mercury material? Or does it happen to be a Ghost XV string?
 
What material was the new string you had installed? Was there a chance that you didn’t clean off the old wax before applying new wax on the older string? That can effectively hide signs of wear and mask aging of the string. There was a good chance that the old string you had was very close to going out on you, just hard to notice fraying and other signs if it’s got years of wax in the string. Is your new string made from the Mercury material? Or does it happen to be a Ghost XV string?
Well the old string was a Barracuda and I'm unsure of the material (BCY maybe?) since it was so long ago. The new one I had put on was a Zebra which is BCY I think too. I think you're spot on with the wax though, never even thought about it. I took it in when I noticed my peep rotating after no signs of rotation in years (probably breaking strands now that I think about it).
 
Is there a noticeable chip in the cam groove? You can take a file and get rid of the nick and smooth out the cam groove to prevent a repeat
I will check it out tomorrow and see. Thanks for the suggestion. If you take the string off the bow, can you tell by looking at it if there are weak spots or damaged spots?
 
I will check it out tomorrow and see. Thanks for the suggestion. If you take the string off the bow, can you tell by looking at it if there are weak spots or damaged spots?
You should be able to, yes. Like Murph said, if you can’t feel the nicks, you can use a Q-Tip or a cotton ball and run it along the cam groove and wherever the cotton catches, file it gently to remove the nick and smooth it out if needed.
 
Also, since @Jtaylor kind of hit on it, what is considered a good replacement string?
Any new string manufacturer is pretty good. I buy new strings for guys who come into the shop and need them, and the best ones (although they’re overpriced) are GAS strings...but the last few I’ve bought have been from Catfish Customs...his strings are great and customer service is top notch...(which is important to me)...takes him a bit longer because he’s a small company, but very reasonably priced and does great work.
 
Don’t feel bad. I actually dropped a bow off at the shop with specific instructions to replace the string. Picked it up a week later and the guy just reserved the peep. Not at all happy. I really want to set up a home archery shop.
 
Any new string manufacturer is pretty good. I buy new strings for guys who come into the shop and need them, and the best ones (although they’re overpriced) are GAS strings...but the last few I’ve bought have been from Catfish Customs...his strings are great and customer service is top notch...(which is important to me)...takes him a bit longer because he’s a small company, but very reasonably priced and does great work.
We are going to need you to setup shop down south @MathewsMan7
 
Ive heard great things about 60X too but never used them
In my experience, quick shipping and the strings showed no signs of creep or serving separation after tons of shooting.
Don’t feel bad. I actually dropped a bow off at the shop with specific instructions to replace the string. Picked it up a week later and the guy just reserved the peep. Not at all happy. I really want to set up a home archery shop.

I encourage guys who are able to, to do so. It's mostly buy once cry once, you learn new skills, and become more self sufficient. Bow tuning is very easy to do but a lot of guys think it isn't.
 
Well, my turn to kick this dead horse.
There's a pro shop near me and a cabelas. I've found the pro shop hurries through set up and tune as they're small and very busy. Also, I don't rely on spoken instructions anymore, and this is why I like cabelas. They give me a form to fill out with a field to put, in writing, what I want done. When I pick my bow up they've checked off every single item in red pen. They also don't get offended if I confirm the work was done. And if something was missed they fix it. And the best part is the work is free. I usually buy something so as not to take advantage. But I'll be buying my own tools this year as I'd just rather work on my own gear. Bow presses are spendy but if you head over to archery talk there's tons of plans and builds available.
 
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