diuilin
Member
- Joined
- Jul 6, 2020
- Messages
- 67
Has anyone else had trouble with the HH 20-inch steps sticking together so firmly that you can hardly get them apart? Finally, as I pulled them apart, the smaller button actually broke off inside the bigger one. In my picture, you can see the one on the right broken off and stuck inside the button on the left. I'm 60 and not a big guy, so I figured I just had to pull extra hard. I didn't think I'd be capable of breaking them.
I've e-mailed customer service with pictures, but they don't get back to me. I called and left a phone number (since they suggested that) but they haven't called back. I'm mostly one-sticking, so I don't generally want the whole set. But I paid enough money for them, and I'd like to have the option. Getting a little fed up with them.
I've e-mailed customer service with pictures, but they don't get back to me. I called and left a phone number (since they suggested that) but they haven't called back. I'm mostly one-sticking, so I don't generally want the whole set. But I paid enough money for them, and I'd like to have the option. Getting a little fed up with them.
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