Hopefully your boots hold up and you dont have to deal with rocky brands customer service.
Rocky is a huge footwear conglomerate, rocky, muck, xtratuff, not sure who all else. I have been waiting to post until my customer experience with them was complete. I bought some xtratuf boots in October. In November they started falling apart, sole separation, kickoff wedge falling off, holes forming the neoprene on the sides. I emailed in early December when I got some time fool with it. Mid December I got an RA# and sent the boots back after jumping through hoops of pictures, and more pictures at different angles and file types.After hearing nothing, I reached out again after a few weeks to ask where we were. They emailed that someone would be in touch and they were "working on it". I went through a couple more rounds of this every few weeks. Finally on march 12th I got a refund. Pretty poor customer service from rocky brands. If I was strapped and needing some boots with that money it would have been a real drag to wait three months for it after sending the boots back. I probably could have hounded them harder and maybe got it sooner. I am fairly certain that if I wouldn't have hounded them over and over I may have never gotten a refund.