The SH Membership has gone live.
Only SH Members have access to post in the classifieds. All members can view the classifieds. Starting in 2020 only SH Members will be admitted to the annual hunting contest.
Current members will need to follow these steps to upgrade:
1. Click on your username
2. Click on Account upgrades
3. Choose SH Member and purchase.
We've been working hard the past few weeks to come up with some big changes to our vendor policies to meet the changing needs of our community. Please see the new vendor rules here:
Vendor Access Area Rules
Same experience here, i ordered on launch day. Experienced same issues as everyone else , emailed AH and they took care of it no questions asked. Should be receiving my new flex tomorrow in under two weeks. They have been awesome to deal with, second saddle I’ve purchased from them. Couldn’t be happier with them and their products!
Thanks to the thread and all of you , I would have just let it go. It’s been a while since I’ve been on here. Needed to take a brake. When I saw the thread I figured I’d give it a shot. Just goes to show how invaluable this site is. Thank you!
I just spoke with AH and all I can say is what a great company that stands behind what they make. I bought a flex on launch day and told them that. And basically within 5 minutes they set me up with a confirmation number and all I needed to do was box up my saddle and leave it on the porch for UPS to pick up and when they receive it I will have a new saddle sent. Pretty awesome. I spoke to a real human, no BS, no waiting for my saddle to break or show extreme signs of wear. They realize there was a problem and they are taking care of it. Seeing how other companies have tried to take care of, or not taken care of problems, I should say. The folks at aerohunter deserve some praise for their efforts. And making and backing a great product!!
Add me to the list of people with awesome AH customer service experience. Ordered the Flex June of last year and had one of the first runs of the saddle. Contacted Aerohunter and they are replacing my flex. Heck I offered to pay for the upgrade but they are sending me new anyways.
Pick up at my house via UPS on Monday. 2-3 weeks should have the updated Flex.