donnieballgame
Well-Known Member
- Joined
- May 31, 2017
- Messages
- 1,872
I will call them tomorrow.Call Muddy
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I will call them tomorrow.Call Muddy
Sent from my iPhone using Tapatalk
Thanks, seems that I bought a set of recalled Muddy Pro's from the classifieds, that sucks!
Never got ahold of anyone today, left a message on their voicemail and sent off an email, don't have a lot of faith in their customer service based on what happened today. We'll see, not holding my breath, I think I read on here someone else that had issues with Muddy Customer Service, might change my mind on their products.
You've joined my club! I can't believe what a bad company they are!Alright it's been 12 days since I first called and emailed Muddy Customer service, not a single phone call or email in response. I've called about 4 times, emailed twice and nothing. I can't believe a company like that would have such little respect for their customers to not even return a phone call or even a simple email reply that would take 30 seconds.
I don't know about the rest of you but I will NOT be buying one single Muddy product for the rest of my life! This is all I can do now is make sure everyone knows how ****ty their customer service is to prevent others from having similar issues.
You and me both, I still can't believe for a recalled item like this and nothing, I was using them too, glad I didn't get hurt!Well, looks like I bought some recall steps via eBay the end of last year. Used them twice and did t even check. Great, guessing I will end up eating this. Nice.
If they don’t respond I will be filing with the BBB and there are a few other gov agencies you can contact if companies don’t respond to safety recalls. Least I can do. Hopefully they get back to me.You and me both, I still can't believe for a recalled item like this and nothing, I was using them too, glad I didn't get hurt!
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Oh cool let me know what you figure outIf they don’t respond I will be filing with the BBB and there are a few other gov agencies you can contact if companies don’t respond to safety recalls. Least I can do. Hopefully they get back to me.
good deal! I still love my muddysI got a response to one of my emails today asking for specifics on the sticks need to look closer tonight.
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Thanks, seems that I bought a set of recalled Muddy Pro's from the classifieds, that sucks!