nyxhc93
New Member
- Joined
- Aug 3, 2020
- Messages
- 21
Anyone having issues getting their sticks from latitude outdoors ? I placed an order for the new carbon sticks 10 days ago, got a conformation and now its radio silence from the company. I've sent 4 emails over 7 days and nothing at all in regards to a reply. The automated robot chat program on the website just says waiting to be fulfilled. There isn't a phone number to call and the site advertises them getting back to you either same day or the next. I have a feeling my sticks won't be getting here in time and because I can't get a response I can't cancel my order and go elsewhere with my business.
Just wondering if anyone else has had similar problems with them and their customer service.
They were quick to take my money but not so fast in returning my messages. I really hope this gets resolved.
Just wondering if anyone else has had similar problems with them and their customer service.
They were quick to take my money but not so fast in returning my messages. I really hope this gets resolved.