Got mine back today. Sent in 6 brand new sticks a week ago. Got back 2 new looking sticks. 2 sticks with some cuts to the grey plastic in a few places, but not much else. And 2 with marks/cuts and missing grey rubber on the top and bottom of the tube like they were holding it with a wrench around the tube. Two of the sticks have one reflective tab each that are split down the middle and peeling off. I realize cosmetic imperfections don't matter in the long run, but for what I paid it'd have been nice to get back sticks in the same condition I sent them.
I don't want a refund, but as of now if I could do it again, I probably wouldn't. I might feel differently in November.
Dang…. I’m with you, If you aren’t the one banging them up, that’s unacceptable!