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Tethrd One Sticks Gen 2

Got mine back today. Sent in 6 brand new sticks a week ago. Got back 2 new looking sticks. 2 sticks with some cuts to the grey plastic in a few places, but not much else. And 2 with marks/cuts and missing grey rubber on the top and bottom of the tube like they were holding it with a wrench around the tube. Two of the sticks have one reflective tab each that are split down the middle and peeling off. I realize cosmetic imperfections don't matter in the long run, but for what I paid it'd have been nice to get back sticks in the same condition I sent them.

I don't want a refund, but as of now if I could do it again, I probably wouldn't. I might feel differently in November.

Dang…. I’m with you, If you aren’t the one banging them up, that’s unacceptable!
 
Got mine back today. Sent in 6 brand new sticks a week ago. Got back 2 new looking sticks. 2 sticks with some cuts to the grey plastic in a few places, but not much else. And 2 with marks/cuts and missing grey rubber on the top and bottom of the tube like they were holding it with a wrench around the tube. Two of the sticks have one reflective tab each that are split down the middle and peeling off. I realize cosmetic imperfections don't matter in the long run, but for what I paid it'd have been nice to get back sticks in the same condition I sent them.

I don't want a refund, but as of now if I could do it again, I probably wouldn't. I might feel differently in November.

Imagine if Mathews put out a bunch of stinker bows, had you send them back in, and then sent them back with tool marks all over them. They wouldn't expect to get away with that and they wouldn't even try.
 
Got mine back today. Sent in 6 brand new sticks a week ago. Got back 2 new looking sticks. 2 sticks with some cuts to the grey plastic in a few places, but not much else. And 2 with marks/cuts and missing grey rubber on the top and bottom of the tube like they were holding it with a wrench around the tube. Two of the sticks have one reflective tab each that are split down the middle and peeling off. I realize cosmetic imperfections don't matter in the long run, but for what I paid it'd have been nice to get back sticks in the same condition I sent them.

I don't want a refund, but as of now if I could do it again, I probably wouldn't. I might feel differently in November.

No way in hell would I be okay with that!!! I would be on the phone demanding replacements plus some for your inconvenience…. That’s BS!!!
 
No way in hell would I be okay with that!!! I would be on the phone demanding replacements plus some for your inconvenience…. That’s BS!!!

Thank you for the reply. Yah, I went back after my post and re-read the recall notification to see if i missed something about it stating you wouldn't receive sticks in the same condition you sent them, but it didn't.

I did email Tethrd. Just asked them about condition of sticks and replacement reflective tabs. I'll let you all know the reply.
 
Got mine back today. Sent in 6 brand new sticks a week ago. Got back 2 new looking sticks. 2 sticks with some cuts to the grey plastic in a few places, but not much else. And 2 with marks/cuts and missing grey rubber on the top and bottom of the tube like they were holding it with a wrench around the tube. Two of the sticks have one reflective tab each that are split down the middle and peeling off. I realize cosmetic imperfections don't matter in the long run, but for what I paid it'd have been nice to get back sticks in the same condition I sent them.

I don't want a refund, but as of now if I could do it again, I probably wouldn't. I might feel differently in November.

We recognize that our testing process needs to be improved, but rest assured that our patent pending harmonic strengthening system has made your steps and tube stringer my a factor of 5.

By placing your tube/post in a vice grip and beating areas identified by our engineering team with a 2lb hammer and titanium chisel, we were able to add game changing structural integrity to your sticks. Ultimately this will allow you to climb and hunt harder for the next 1 seasons.

Unfortunately we are still working out how to not mar the finish of the stick. If for some reason you are not satisfied, please ship the sticks back in a separate box and we will apply our patent pending Krylon Rattlecan finish which should be available soon. Your complete safety and satisfaction is our main goal.

Don’t forget to hit the like and subscribe button to follow our upcoming deer tour in our new school bus of death which will be hitting the road soon.


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We recognize that our testing process needs to be improved, but rest assured that our patent pending harmonic strengthening system has made your steps and tube stringer my a factor of 5.

By placing your tube/post in a vice grip and beating areas identified by our engineering team with a 2lb hammer and titanium chisel, we were able to add game changing structural integrity to your sticks. Ultimately this will allow you to climb and hunt harder for the next 1 seasons.

Unfortunately we are still working out how to not mar the finish of the stick. If for some reason you are not satisfied, please ship the sticks back in a separate box and we will apply our patent pending Krylon Rattlecan finish which should be available soon. Your complete safety and satisfaction is our main goal.

Don’t forget to hit the like and subscribe button to follow our upcoming deer tour in our new school bus of death which will be hitting the road soon.


Sent from my iPhone using Tapatalk

I’m dying, here

Spot on. They get their scripting from former Reliable Sources anchor, Brian Stelter, apparently.


Semper Fi,
Mike
 
Got mine back today. Sent in 6 brand new sticks a week ago. Got back 2 new looking sticks. 2 sticks with some cuts to the grey plastic in a few places, but not much else. And 2 with marks/cuts and missing grey rubber on the top and bottom of the tube like they were holding it with a wrench around the tube. Two of the sticks have one reflective tab each that are split down the middle and peeling off. I realize cosmetic imperfections don't matter in the long run, but for what I paid it'd have been nice to get back sticks in the same condition I sent them.

I don't want a refund, but as of now if I could do it again, I probably wouldn't. I might feel differently in November.

Dude I would effing riot if that is what I got returned to me.

How do they keep getting away with **** like this? I mean seriously, it is unbelievable. Almost to the point it is laughable…almost.
 
Got mine back today. Sent in 6 brand new sticks a week ago. Got back 2 new looking sticks. 2 sticks with some cuts to the grey plastic in a few places, but not much else. And 2 with marks/cuts and missing grey rubber on the top and bottom of the tube like they were holding it with a wrench around the tube. Two of the sticks have one reflective tab each that are split down the middle and peeling off. I realize cosmetic imperfections don't matter in the long run, but for what I paid it'd have been nice to get back sticks in the same condition I sent them.

I don't want a refund, but as of now if I could do it again, I probably wouldn't. I might feel differently in November.
Completely unacceptable! I’d be on them about this and I typically don’t make a fuss.
 
At this point, just throw that entire company away.


Sent from my iPhone using Tapatalk
The only way for that to be successful is if their competition drives them out of business, or if they get sued. I don't foresee anyone else out-competing them any time soon, in part because of existing fan base, in part shoddy business practices are hard to compete with without cutting corners yourself. I am surprised there hasn't been more lawsuits, either as a result of injury, or class action due to defects etc. I don't know enough about the law though, I suppose they are doing their best to stay just this side of legal
 
Thank you for the reply. Yah, I went back after my post and re-read the recall notification to see if i missed something about it stating you wouldn't receive sticks in the same condition you sent them, but it didn't.

I did email Tethrd. Just asked them about condition of sticks and replacement reflective tabs. I'll let you all know the reply.
They should send you a replacement tab, and a stealth strip kit…
 
I've decided if I don't have a call back or refund by Friday I'm filing a dispute with Citi.
 
I still have not heard back from tethrd other than the automated email. I'll call tomorrow. I've used them a few times practicing with no problems. I'm only 150# maybe I'll just test them aittle harder at home close to the ground. By the time I get anything back it will be late season and if i send them back I just want a refund. There seems to be a lot of bad blood with teherd and members of the forum. I'm brand new to this and I already have a bad taste in mouth from the company.
Same here. I got an email and a letter but that's about it. I'm hoping to hear something soon.
 
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