Getting a hold of them hasn't been an issue for me yet. Email responses are a bit delayed, but whenever I call Debbie has picked up within their hours listed online. I haven't tried leaving any messages.So how you guys getting ahold of aero I called and left two messages and also emailed twice with no reply. I’m practically throwing my money at them!
You ordered on August 12th? I ordered the 8th and its not supposed to ship till early novemberWhooHoo! Order number 5403, I received notice that my saddle (Flex Kit, Size 1, ASAT, bridge style rope with carabiner) was shipped yesterday, 3 October. I ordered on 12 August.
Just to note I did call once on the original ship date (27 Sept) to (1) add some molle accessories to my order and (2) ask for a status. It took me a few tries to not get the machine calling from noon, east coast time to getting Sophia on the line at about 6pm. Wonderful to talk with.
If you haven't tried a Flex don't knock it. Areohunter is a a good saddle company just like Tethrd. I'm just glad we have so many different saddle options compared to years ago when there was only one company.Buy Tethrd. Reliable ETAs. Flex looks like a camo diaper.
WhooHoo! Order number 5403, I received notice that my saddle (Flex Kit, Size 1, ASAT, bridge style rope with carabiner) was shipped yesterday, 3 October. I ordered on 12 August.
Just to note I did call once on the original ship date (27 Sept) to (1) add some molle accessories to my order and (2) ask for a status. It took me a few tries to not get the machine calling from noon, east coast time to getting Sophia on the line at about 6pm. Wonderful to talk with.
My bad. Meant July.I ordered on 8/14 and I am order #5983...you sure that you got your dates right? Did you mean July 12th?
Don't go by the numbers . I was told that they are not in order. I order a Flex the first day you could order them at 5: 00 am and my order number was 3992 and there was no way they sold 3991 before my order.I ordered on 8/14 and I am order #5983...you sure that you got your dates right? Did you mean July 12th?
I think the order numbers are in order, but I agree it may not be specific to the number of saddles the sell. But it kindof can be a reference to see where they are at. My friend ordered a flex 10 minutes after me and his order number was one after mine.Don't go by the numbers . I was told that they are not in order. I order a Flex the first day you could order them at 5: 00 am and my order number was 3992 and there was no way they sold 3991 before my order.
They aren't in order. Read my post the numbers weren't in order when I bought my Kestrel or when I bought my Flex.I think the order numbers are in order, but I agree it may not be specific to the number of saddles the sell. But it kindof can be a reference to see where they are at. My friend ordered a flex 10 minutes after me and his order number was one after mine.